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FREQUENTLY ASKED QUESTIONS ABOUT OUR CAMPER VAN AND ITS RENTAL

What does the rental of the camper van include?

Our camper van includes the basic equipment with everything you need, and in addition, you can rent apart several additional extras if you prefer to go super equipped. In the rental price of the camper van you have included the full risk insurance with roadside assistance and VAT.

How do I confirm the reservation of the camper van?

The confirmation of the reservation of the camper van is made once 30% is paid as a deposit, which will be deducted at the time of paying the total rental price.

Can I cancel the reservation of the camper van?

Yes, you can cancel the camper van reservation if you have any unforeseen event but you will have to pay cancellation fees in advance of the cancellation:

  • If cancellation is communicated before thirty days at the beginning of the rental 50% penalty of the value of the deposit deposited.

  • If cancellation is communicated between 30 and 16 days before the start of the rental 75% penalty of the value of the deposit deposited.

  • If the cancellation is communicated between 15 days and the start of the rental 100% penalty of the value of the deposit deposited

Do I have to pay any deposit when picking up the camper van?

Yes, when picking up the camper van you must pay a deposit of € 700 which will be refunded once the rental is finished if no damage has been caused.

Is there any mileage limit?

You have a limit of kilometers established to travel with the camper van according to the days of the rental:

  • For rentals of 3 days a maximum of 800 kms.

  • For rentals of 4 days a maximum of 1000 kms.

  • For rentals of 5 days a maximum of 1200 km.

  • For rentals of 6 days a maximum of 1500 kms.

  • For rentals of 7 days or more there is no limit of kilometers.

Excess mileage will be billed at € 0.31 / km.

Do I have to return the camper van clean?

Yes. The camper van must be delivered in the same conditions you picked it up. Clean outside and inside, filled the water tank  and empty residual deposits tanks (gray water) and WC.

  • If it is returned without cleaning, the cost will be € 100. 

  • If it is returned without filling the water tank, the cost will be € 50. 

  • If it is returned without cleaning or draining the gray water and the WC, the cost will be € 100. 

  • If it is returned without completing the filling of the diesel fuel tank, the amount will be charged for the remaining liters until completing it and € 25 for the transfer to the gas station. 

  • If the water tank is filled with another element that is not properly water, or the diesel tank, with another element that is not diesel, the cost will be € 700 and the lost profit will also be borne by the customer produced to CamperWave by the days of immobilization of the motorhome until its complete repair.

What measures does the camper van have?

Our Benimar® Benivan 116 camper van with capacity for 4 people has the following measures:

Length 5.99m.

Width 2.05m.

Height 2,60m.

You can find more information here.

ANY QUESTIONS? CALL US 675 835 757
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